frequently asked questions

What is the return policy?

We accept returns within 30 days of purchase. Items must be unused, in their original packaging, and accompanied by the receipt or proof of purchase. Please note that return shipping costs are the responsibility of the customer unless the item was faulty or damaged.

Can I exchange an item?

Yes, exchanges are allowed within 30 days of purchase. If you need a different size, color, or item, simply return the product and place a new order. The return shipping is the customer's responsibility, but we'll cover the cost of shipping the new item to you.

How long does delivery take?

Standard delivery typically takes 5-7 business days. Expedited shipping options are available for faster delivery, with an estimated 2-3 business days. Delivery times may vary based on your location and shipping option selected during checkout.

What payment methods are accepted?

We accept all major credit cards (Visa, MasterCard, American Express) and PayPal. Additionally, we offer the option to pay via Apple Pay and Google Pay for a more convenient checkout experience.

How do I track my order?

After completing your purchase, you will receive an email confirmation with your order details and a tracking number once your order has shipped. You can use this tracking number to monitor the status of your delivery directly through the courier's website. If you have any issues or need assistance, feel free to contact our customer service team.